Customer Management

Give the customer the tools to help them feel in control.

From initial consultation through to after-care, give your customers the information they need in the Fieldfusion customer management hub.

Give real-time insight by providing customers' access to their data. The Fieldfusion app allows customers to view and manage data in an intuitive way, giving the customer power whilst you retain control. Full GDPR compliance ensures the reputation of your business is protected.

Dashboards and Reports

Visualise customer information and provide the customer with their own branded dashboard to track everything from quoting to invoicing. Store data securely, such contact details and employee records, with full GDPR compliance.

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Real-time Updates

Reduce the need for time-consuming emails and phone calls by providing customers with in-app updates in real time, giving them the knowledge to understand how their jobs are progressing.

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Manage and track customer communications and provide customers with all the documents and information they need in a centralised location. Need to chase up some paperwork? Send automated reminders with ease.

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Exceed expectations — see our customer management features in action...