Fire and safety equipment businesses work in an area with rigid compliance. Engineers work across multiple sites in a sector where Health & Safety considerations must come first. Responsible for both installation and maintenance works, from fire alarms to complex suppression systems, up-to-date documentation and certification is vital.
Fieldfusion's dedicated Forms Portal and RAMS Creator Tool enable fire and safety equipment businesses to meet compliance requirements with ease. Checklists and servicing documents can be accessed, edited and attached to jobs within the job and task management system. In addition, Fieldfusion's Client Manager (CRM) and scheduling features make dispatching and routing technicians easy and efficient.
All information is centralised with real-time updating, enabling engineers to be scheduled effectively for installation and maintenance tasks.
Instant messaging between technicians and the back office is centralised within the app, making it simple and effective. Customers are updated on the progress of jobs with automated email and text reminders.
Vital traceability, tracking and maintenance scheduling is possible through Fieldfusion. Keep a trace on where jobs are getting held up with customisable task statuses.