Client Manager (CRM)
Securely store and keep track of all your clients' data.
Securely store and keep track of all your clients' important data in one place.
By having access to all your client data in one place you'll can rely on Fieldfusion's fully customisable field service CRM to organise, send, and track every client interaction.
Complete Client History
Keep your client history organised — see the past projects, tasks, quotes, invoices, and more associated with each of your clients. You can also utilise customisations to track and report on other important details.
Customisable Reporting
Visualise customer information and track everything from purchase orders to invoicing. Store data securely, such contact details and employee records, with full GDPR compliance.
Real-time Progress Updates
Reduce the need for time-consuming emails and phone calls by providing customers with updates in real time, giving them the knowledge to understand how their jobs are progressing.
Communications
Manage and track customer communications. Need to chase up some paperwork? Send automated reminders with ease.
Attachments and Notes
All documents, photos, and notes associated with a client’s account collected by your field engineers are accessible through the client manager, giving you complete access to their history.
