Your business operates in a highly regulated sector where statutory Health & Safety requirements must be adhered to. Typically, managing plumbing and heating jobs faces difficulties arising from a lack of workflow integration, with jobs varying from reacting to breakdowns to scheduled servicing, to signing-off and recording Health & Safety compliance.
In one place you can action and view jobs, tasks customer locations and more. With a platform which works as effectively for breakdowns as it does for routine servicing, you can exceed customer expectations and boost loyalty. Gas Safety Certificates and all other relevant industry forms are available through Fieldfusion's Forms Portal.
Fieldfusion gives real-time insight in to engineer locations and jobs with its intuitive mapping functionality.
Fieldfusion has a built in instant messenger service so your dispatchers don't need to manage multiple sources of communications, as well as automated text and email reminders for customers.
Be fully compliant and gain insight into KPIs and SLAs, all from one place.